Bidders / Buyers:
How do I bid?
This page is dedicated to the bidding and buying on the http://dropthehammerauctions.com website.
What is the Buyer’s Premium?
The buyer’s premium is a 10% added to the final bid of each item. This fee is added to help us keep the commission rates at a level that encourages the seller to consign better quality and more items for your bidding pleasure. Please keep this fee in mind when placing your bids.
How do I know when and where to get my items?
The first item in each auction, Lot #0, will include all the information needed for the pickup location times. Each auction has a unique times. The auction location and pickup times will also be noted on your emailed invoice.
Why do you have limited pickup hours?
The logistics and cost of paying staff members to wait for an entire day or week for buyers would drive the cost of business much higher. We will do our best to accommodate your needs if there is a reason you cannot pickup your items during the designated times. There may be an additional fee associate with a special pickup request.
Why do you extend the bidding on some items?
The listed ending time for each specific item is the scheduled time for that item to end. This time will be extended if a bid is placed in the final 2 minutes of that item. The bidding extension is an automated feature on the website. The purpose of the extended bidding is to allow you to submit a competing bid if another buyer outbids you as the time is nearly expired. The bidding time extension may differ from auction to auction.
The time on my item was extended but the price did not increase?
We use a “soft close” format for our online only auctions. What this means is auctions items close in time increments until all items are sold, generally in 15 second closing increments. If a bid is placed in the final two minutes, then bidding extends for another two minutes. When no bid is placed in the final two minutes, the item is sold to the high bidder. Each item has a time clock counting down to it closing, and will count down until the time runs out and sold.
Some photos look like a duplicate photo?
Items that are nearly identical may use the same photo, but we strive to photograph each and every item for the bidder to see.
Can I bid as a tax-exempt buyer?
Yes! We will need to have a valid and signed ST-105 Indiana Sales Tax Certificate of Exemption on file https://forms.in.gov/Download.aspx?id=2717. You can email or mail a signed copy to the office along with a copy of your tax Certificate.
Do you test items (electronics, tools, ect)?
“No” BY PARTICIPATING ALL BIDDERS AGREE: All items are sold “AS IS / WHERE IS”, with all faults, known & unknown, with no guarantees or warranties, expressed or implied, of any kind, including but not limited to condition, authenticity or testing, completeness, suitability, fitness or merchantability for any purpose. This is NOT a retail store, and ALL SALES ARE FINAL; NO CREDITS OR REFUNDS of any kind are given. You are bidding and buying based upon your own inspection, your own determination of value, and your own decision to bid. Fakes & Forgeries may be present in any sale: LIVE PREVIEW IS YOUR BEST PROTECTION! Dropthehammerauctions.com takes no responsibility for errors or omissions of any kind, including catalog descriptions and photographs.
Do you ship items?
YES ! We can ship items anywhere in the world. dropthehammerauctions.com does offer shipping. A $10.00 shipping convenience fee will be charged per auction for shipping of items plus all applicable packaging materials and shipping charges on top of the convince fee. for larger items contact us prior to bidding if shipping will be needed, all shipping charges will be billed to the credit card on file and may be billed separate from winning bidder items invoice, bidder must notify us prior to bidding that shipping will be required PRIOR TO BIDDING. shipping processing time varies from a few days to longer times, depending on how busy we are at that time.
How do I pay for my items?
If you win, we will charge your credit card on file for your purchases plus buyer’s premium, applicable sales tax and a 4% credit card processing fee. Please ensure that you have an adequate available balance to complete your purchase. If your credit card is declined, your items are subject to forfeiture and you may not be able to participate in future auctions.
You can also pay when you pick-up your items. Drop the Hammer Auctions will also accept cash or credit card on pickup but must notify us prior to Auction close that you will be paying at pickup.
Why was my credit card charge automatically
When you initially add your credit card to your bidding profile an authorization “charge” will show up on your account. This amount can vary from $1.00. This amount IS NOT CHARGED to your credit card. It simply verifies that the card information is correct and that your card is good. This authorization verification typically falls off, or disappears within 24 hours.
How do I update my Credit Card information?
The updated credit card information can be made by logging into your account and selecting the “Edit Account” option under the menu. Select “Update Payment Information” to enter your new card info.
Can I schedule a different time to pick up my items?
Yes, we can make special arrangements for you to pick up your items. There will be additional charges that apply for this convenience (note our convenience fee policy). Please call or email for a confirmation and / or quote for your specific needs.